Customers often find themselves in situations where, despite spending tremendous time and resources reviewing and commenting on the requirements list, they discover there’s a mismatch between what was designed, what was delivered, and what is actually needed. This disconnect often leads to tension between the customer and vendor, ending with a system that is substandard or unusable.
Have clients ever complained that what was delivered isn’t what was ordered?
Have customers changed their minds altogether about the deliverable, halfway through a project?
Have you had conflicting requirements from multiple client representatives?
Have you ever received new requirements just as the product is completed and ready for launch?
At Linear B, we understand these challenges from both perspectives. Our team of experienced professionals have worked on both the customer and vendor sides of the software development process.
This why Linear B takes a focused and multi-dimensional approach to requirements analysis.
We begin requirements analysis with a detailed review of your specific business objectives. We take an anthropologic approach to requirements gathering by going on-site and working with our customers for the purpose of observing how they currently perform their jobs. In essence, we like to observe our customers in their native habitat.
This activity culminates in a series of detailed reports. First, the traditional documents such as the requirements traceability matrix (RTM), use cases and software requirements specification (SRS) are developed.
Secondly, we augment these traditional documents with a set of visualizations.
In our years of experience, we’ve found that documentation and reports can only go so far when it comes to defining a system. Customers respond favorably to the visualization of their system. Items such as system diagrams, storyboards and interface mockups provide a way for customers to quickly “get it” understanding the direction of the system. There is a reason why architects draw blueprints and provide realistic sketches. A picture really is worth a thousand words.
Once the assessment is complete, we work closely with the customer and vendors to clearly and precisely define the scope of the project. This approach makes it easier to define the timeline and the resources needed to complete the project.
To get what you want, you need to accurately define it — and a good business requirements analysis helps you achieve this objective. It leads to better understanding of the business needs and helps you break them down into detailed, specific requirements that everyone can agree on. It’s much quicker and cheaper to fix a problem or misunderstanding at the analysis stage than it is when the finished product is delivered.